Employment

12 Step Resume Writing(part2)

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Step Four: Keywords

In today's world of e-mailed and scannable resumes, make sure you know the buzzwords of your industry and incorporate them into the sentences you are about to write. Keywords are the nouns or short phrases that describe your experience and education that might be used to find your resume in a keyword search of a resume database. They are the essential knowledge, abilities, and skills required to do your job. They are concrete descriptions like: C++, UNIX, fiber optic cable, network, project management, etc. Even well-known company names (AT&T, IBM, Hewlett-Packard, MCI) and universities (Harvard, Yale, SMU, SUNY, USC, Stanford, Tulane, Thunderbird) are sometimes used as keywords, especially when it is necessary to narrow down an initial search that calls up hundreds of resumes from a resume database.

Acronyms and abbreviations here can either hurt you or help you, depending on how you use them. One example given to me by an engineer at Resumix was the abbreviation "IN." Think about it. "IN" could stand for intelligent networks, Indiana, or the word in. It is better to spell out the abbreviation if there could be any possible confusion. However, if a series of initials is so well known that it would be recognized by nearly everyone in your industry and would not likely be confused with a real word, then the keyword search will probably use those initials (i.e., IBM, CPA, UNIX). When in doubt, always spell it out at least one time on your resume. A computer only needs to see the combination one time for it to be considered a "hit" in a keyword search.

Soft skills are often not included in search criteria, especially for very technical positions, although I have interviewed some companies that use them extensively for the initial selection of resumes for management positions. For instance, "communicate effectively," "self-motivated," "team player," and so on, are great for describing your abilities and are fine to include in your profile, but concentrate more on your hard skills, especially if you are in a high-tech field.

At the end of the chapter, you will find more examples of keywords for specific industries, although there is no such thing as a comprehensive listing of keywords for any single job. The computerized applicant tracking programs used by most companies allow the recruiter or hiring manager to personalize his or her list for each job opening, so it is an evolving process. You will never know whether you have listed absolutely every keyword possible, so focus instead on getting on paper as many related skills as possible.

The job descriptions you found in step three are some of the most important sources for keywords. You can also be certain that nearly every noun and some adjectives in a job posting or advertisement will be keywords, so make sure you use those words somewhere in your resume, using synonyms wherever you can. Make a list of the keywords you have determined are important for your particular job search and then list synonyms for those words. As you incorporate these words into the sentences of your resume, check them off.

One caution. Always tell the truth. The minute a hiring manager speaks with you on the telephone or begins an interview, any exaggeration of the truth will become immediately apparent. It is a bad idea to say, "I don't have experience with MS Word computer software" just to get the words MS Word or computer software on paper so your resume will pop up in a keyword search. In a cover letter, it might be appropriate to say that you "don't have five years of experience in marketing but can add two years of university training in the subject to three years of in-depth experience as a marketing assistant with Hewlett-Packard." That is legitimate reasoning, but anything more manipulative can be hazardous to your job search.

Step Five: Your Jobs

Starting with your present position, list the title of every job you have held on a separate sheet of paper, along with the name of the company, the city and state, and the years you worked there. You don't need to list addresses and zip codes, although you will need to know that information when it comes time to fill out an application.

You can list years only (1996-present) or months and years (May 1996- present), depending on your personality. People who are detail oriented are usually more comfortable with a full accounting of their time. Listing years alone covers some gaps if you have worked in a position for less than a full year while the time period spans more than one calendar year. For instance, if you worked from September 1996 through May 1997, saying 1996-1997 certainly looks better.

From the perspective of recruiters and hiring managers, most don't care whether you list the months and years or list the years only. However, regardless of which method you choose, be consistent throughout your resume, especially within sections. For instance, don't use months some of the time and years alone within the same section. Consistency of style is important on a resume, since it is that consistency that makes your resume neat, clean, and easy to read.

Step Six: Duties

Under each job, make a list of your duties, incorporating phrases from the job descriptions wherever they apply. You don't have to worry about making great sentences yet or narrowing down your list.

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From Designing the Perfect Resume,by Pat Criscito.
Copyright 2000. Reprinted by arrangement with Barron's Educational Series, Inc.